2084848 - Compensation & Variable Pay - Costs and Process to Personalize Statements

For information on self-service of statements without cost, please refer to our main Knowledge Article on managing Compensation Statements.

• SuccessFactors Compensation
• SuccessFactors Variable Pay

Creating a new personal Compensation statement template

If your company does not yet have a Compensation statement, you have two options:

1. Download our free pre-built statements from the SuccessStore via Compensation Home> Action for All Plans> Manage Statement Templates> Success Store.
   
   
2. Pay for customized statements to be created for you.

Change Requests

• If your Compensation worksheets have changed year on year, and new fields/calculations exist which now need to be included within the statement but cannot be added via the UI, you will need to plan for a change request. For this please allow a turnaround of 2-4 weeks and possibly longer for more complex changes.

• Your maintenance contract typically includes duplicating your existing statement and making basic text changes year on year for free.
  However, this does not cover more complex changes like adding new fields, removing fields and changing calculations etc.
  For this and any type of edits required outside of the UI may incur charges.

Process for customizations when a change is not possible via the statement editor

• If a statement change cannot be achieved using the Statement Editor, customers should contact their implementation partner, who is now responsible for managing any statement customization.
  The partner will handle the full process, including scoping, cost evaluation, implementation, testing, and go-live, as these activities are no longer managed by SAP Support.
  
  

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SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Suite all versions