SAP Knowledge Base Article - Public

2085415 - Comments in Employee Profile Not Saved, Lost, or Replaced with Number - SCM

Symptom

When a user enters a comment in the SAP SuccessFactors Talent Pool selection of the Employee Profile, the system gives a message that it has been saved, but when the user goes back to review the comment, the comment is no longer there and has been replaced by a number.

Environment

SAP SuccessFactors Succession Management

Resolution

  • The issue may be caused by a misconfiguration in the Data Model.
  • In the example code below, both Function & Comments have the same field name of "vfld3".
  • Each of the fields needs to have a different variable field number; in this case the comments field should probably be "vfld4", however, our engineers should make the final determination.
  • When the change is made to the code, the data in the comments field will probably be lost, and the client will need to key them back in. 

    <data-field id="talentPool" field-name="vfld1" required="true" max-length="4000" max-file-size-KB="1000">
      <label>Talent Pool</label>
      <picklist id="abgTalentPool"/>
    </data-field>
    <data-field id="function" field-name="vfld3" required="true" max-length="4000" max-file-size-KB="1000">
      <label>Function</label>
      <picklist id="careerGoalFunction"/>
    </data-field>
    <data-field id="readinessLevel" field-name="vfld2" required="true" max-length="4000" max-file-size-KB="1000">
      <label>Readiness</label>
      <picklist id="abgTalentPoolReadiness"/>
    </data-field>
    <data-field id="comments" field-name="vfld3" display-size="100" max-length="4000" max-file-size-KB="1000">
      <label>Comments</label>
    </data-field>
  </background-element>

Keywords

SF, Employee Profile, Success Factors, Succession, Comments, Error, SCM , KBA , sf error messages succession , LOD-SF-SCM , Succession Management , LOD-SF-EP , People Profile , How To

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Succession & Development all versions