SAP Knowledge Base Article - Public

2085501 - HTTP Status 404 - Dynamic Recipients in Crystal Report Server


Once you choose a Web Intelligence/Desktop Intelligence as a source for dynamic recipients in Publication you receive below error.



  • Crystal Report Server 2008 V1
  • Tomcat
  • Windows 2008 R2

Reproducing the Issue

  1. Login into CmcApp
  2. Navigate to Folders
  3. Click Manage -> New
  4. Select Publications
  5. Input name to Publication in General Properties
  6. Select Source Documents
  7. Click Add, select a Crystal Report & hit OK
  8. Select Dynamic Recipients
  9. In the drop down you will see both Crystal Reports & Web Intelligence/ Desktop Intelligence
  10. Select Web Intelligence/ Desktop Intelligence & receive 404.


Crystal Report Server only has Crystal Report services & Application deployed on the server.

We see both Crystal Reports & Web Intelligence/ Desktop Intelligence as a drop down in Dynamic Recipients as the template is similar for both Enterprise & Crystal Report Server.

This is by design.



In Dynamic Recipients select only Crystal Report as source documents.


dynamic recipients, publication, crystal report server, cmcapp, crs 2008 v1, http 404, shareddataprovider.faces, shared_dataprovider , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem


Crystal Reports Server 2008 V1