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2086078 - Launch Pad landing page takes too long


  • Experiencing slow logon times with BI launchpad fopr SSO, non SSO, and even enterprise accounts using BI\BOE\logonNoSso.jsp.
  • Problem affected login to client tools, CMC, and most actions in the CMC were very slow as well
  • problem seems to be getting progressively worse (a week ago logons would take up to a minute, the next week up to 5 minutes) 
  • SIA restart would improve the situation but for progressively less time
  • no errors in event viewer CMS, task manager showed moderate performance stats for memory and CPU but nothing extreme that would normally go hand in hand with 5 minute logon times



SAP BusinessObjects Business Intelligence Platform 4.1 SP3 was customer patch level but the issue could occur in all version of BI and XI 3.1 as well


SAP BusinessObjects Business Intelligence platform 4.1


zie , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-WBI , Web Intelligence , Problem

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