SAP Knowledge Base Article - Preview

2086598 - 360 External Participants Do Not Receive Welcome Emails When Added to the System - 360 Multi-Rater


  • This article explains why a new user is imported into the system they get the Welcome new user message.
  • When a new user is imported into the system as ACTIVE_EXTERNAL they do not get the Welcome Email even though "Send Welcome Message to New Users." Checkbox is enabled.



SAP SuccessFactors 360 Multi-Rater


SAP SuccessFactors Performance & Goals all versions


360, MTR, external participant, welcome emails, added to the system, email, notifications, 360 document evaluation notification, reminder, notification , KBA , sf email notifications , sf 360 manage participants , LOD-SF-MTR-PAR , Internal and External Participants , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.