Symptom
The 360 email notification to external participants is showing entire URL rather than the “Accept” or “Decline” button
Environment
SAP SuccessFactors 360 Multi Rater
Reproducing the Issue
- Ask feedback to an External User from your 360 review participants list
- Check the 360 email notification received from an external user
- Notice that there's no Accept or Decline button but a full URL hyperlink there
Resolution
- Go to Admin Tools > Company System and Logo Settings
- Click on "Enable HTML email notifications"
- Click on the Save Company System Setting button
Keywords
360 email notification, external participants, show, showing URL, accept, decline, button, email notification, multi rater, review, form , KBA , csg_q , sf email notifications , LOD-SF-MTR-EML , Emails and Notifications , How To
Product
SAP SuccessFactors Performance & Goals all versions