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SAP Knowledge Base Article - PreviewSymptom
'Auto Complete' button is inactive when users want to fill Service Request from Service Request Template.
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Environment
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
SRQM_INCIDENT_H, IncidentOV, CL_CRM_SRQM_AUTO_COMPLETE, AUTO_COMPLETE, Categorization Schema, multilevel, categorization, "Auto Complete" , KBA , CRM-BTX-SRQ , Service Request , CRM-BTX-SRQ-BF , Basic functions , Problem
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