Symptom
- I am not able to "Find User" to proxy.
- How do I search for a user to proxy?
- Information on Always enable proxy lookup feature.
Environment
SAP SuccessFactors HXM suite
Resolution
Enabling Proxy Lookup
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Note: This setting applies only if your company isn't using the Employee Directory feature.
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Enabling Proxy lookup allows employees to find the username of the user they want to assign as a Proxy.
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When assigning Proxies to their own accounts, users have to provide the username of the employee they want to assign as the Proxy.
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If your company is using the Employee Directory feature, users can click the Find User link to look up the username.
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If your company isn't using the Employee Directory feature, the Find User link doesn't appear.
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This means that the user won't be able to look up the Proxy's username, they must already know it.
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In this case, if you want employees to be able to look up usernames when assigning Proxies, you can show the Find User link by enabling Proxy lookup.
To enable or disable Proxy lookup follow the step mentioned in the guide Configuring Proxy Settings
See Also
2087311 - Proxy Management - BizX Platform
Keywords
proxy lookup, proxy management , KBA , sf proxy management , LOD-SF-PLT-PRX , Proxy , How To
Product
SAP SuccessFactors HCM Suite all versions