SAP Knowledge Base Article - Public

2087313 - Proxy Management: "Always enable proxy lookup" setting

Symptom

  • How can I search for a user when assigning a proxy in Proxy Management?
  • The Find User option is not available when assigning a proxy in Proxy Management.
  • What is the purpose of the Always Enable Proxy Lookup setting in Proxy Management?

Environment

SAP SuccessFactors HCM Suite

Resolution

The Always Enable Proxy Lookup setting determines whether users can search for people by name when assigning a proxy in Proxy Management.

When this setting is enabled, the Find User option is displayed, allowing users to search for and select a proxy by name instead of entering the username manually.

Important Notes: 

  • This setting is primarily relevant for organizations that do not use the Employee Directory feature.
  • If the Employee Directory feature is not enabled and Always Enable Proxy Lookup is disabled, the Find User option will not be available. In this scenario, users must know and enter the proxy user's username manually.

For more information about the Always Enable Proxy Lookup setting, refer to the SAP Help Portal Setting Up Proxy Access.

See Also

SAP Help Portal - Setting Up Proxy Access

KBA -  2660325 - How to enable, disable and manage Proxy Now

Keywords

proxy lookup, proxy management, find user, user proxy , KBA , LOD-SF-PLT-PRX , Proxy , How To

Product

SAP SuccessFactors HCM Suite all versions