SAP Knowledge Base Article - Public

2087313 - Proxy Management: Always enable proxy lookup - BizX Platform

Symptom

  • I am not able to "Find User" to proxy.
  • How do I search for a user to proxy?
  • Information on Always enable proxy lookup feature.

Environment

SAP SuccessFactors HXM suite

Resolution

Enabling Proxy Lookup

  • Note: This setting applies only if your company isn't using the Employee Directory feature.
  • Enabling Proxy lookup allows employees to find the username of the user they want to assign as a Proxy. 
  • When assigning Proxies to their own accounts, users have to provide the username of the employee they want to assign as the Proxy.
  • If your company is using the Employee Directory feature, users can click the Find User link to look up the username.
  • If your company isn't using the Employee Directory feature, the Find User link doesn't appear.
  • This means that the user won't be able to look up the Proxy's username, they must already know it.
  • In this case, if you want employees to be able to look up usernames when assigning Proxies, you can show the Find User link by enabling Proxy lookup.
     

To enable or disable Proxy lookup follow the step mentioned in the guide Configuring Proxy Settings

See Also

2087311 - Proxy Management - BizX Platform

Setting Up and Managing Proxy Access

Configuring Proxy Settings

Keywords

proxy lookup, proxy management , KBA , sf proxy management , LOD-SF-PLT-PRX , Proxy , How To

Product

SAP SuccessFactors HCM Suite all versions