SAP Knowledge Base Article - Public

2087410 - How to turn on Batch E-mail Notifications in SuccessFactors.


  • How to turn on the batch process email notifications?
  • I can't turn on batch process email notification


SAP SuccessFactors HXM Suite


Not all email templates are customizable and eligeble to turn on the 'Batch Emails: Consolidated Email Notifications'. You will find below the KBA that specifies the notification eligible for this.


To turn on Batch Email for a specific template, navigate to Admin > System Properties > E-mail Notification Template Settings.

Inside the templates that support Batch E-Mail notifications, you will see a check box “Consolidate notifications for the same recipient into one single email”.  Turning this on will trigger Batch E-mail for this template notification.


  • The Batch E-mail notification feature is used to consolidate multiple e-mails into one appended e-mail.  Not all E-mail notifications have a use for batch e-mailing, so the feature is implemented at the template level.
  • Batch E-mail notifications are controlled at a template level and are only supported in a limited number of E-mail templates. 
  • More information on what emails are available for consolidation (batch) , and when these will be sent, found here: 2087369

See Also

 2087369 - Batch Emails - Consolidated Email Notifications: What emails are available for consolidation, and when these will be sent - BizX Platform

As of 2H 2023 you can now monitor the delivery of email notifications using Stories in People Analytics. For more details see KBA 3387145 - Reporting on the delivery of System Email Notifications


SF SuccessFactors SSFF BizX PLT Platform Email Notifications Batch Consolidate Consolidation , KBA , LOD-SF-PLT-NOT , Email Notifications , How To


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