SAP Knowledge Base Article - Public

2087439 - Employee Export | How to export all your user's information

Symptom

  • I wish to export the User Data File (UDF);
  • How can I export all my user's information?;

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

 
SAP SuccessFactors HCM Suite
 

Resolution

All the steps are explained in SAP Help Portal Guide Exporting User Data.

For instances with more than 4.000 users, the file will not be instantly exported. Instead, the system will create a job to process the export as a batch operation. The following will be visible in the UI:

  • A Refresh button will be available at the same screen while the file is created in the background. Wait a minute and click on the refresh button.
  • Once the file is ready to be exported, an export button will appear so you'll be able to download the file.

On the other hand, if the total number of users is less than 4000, the UDF file will be generated instantly. Check the option "Export as a batch process" to perform the export as a batch process if needed.

The message “Request submitted for user export has completed” will display the most recent date on which the creation of a batch export job was created:

Note:

  • If the button is non-functional, there may be another export job initiated in the past. Unless this job completes, the export button remains non-functional.
  • Terminate that job so that the Export User File button becomes functional again.
  • Downloaded Reports are retained in the data center for one month. On the first day of each month, a global Provisioning back-end job deletes reports that were generated before the first day of the previous calendar month. This process is performed as part of a product enhancement to improve scalability and system performance.

See Also

  • KBA 2086718 - How to do a manual Employee Import through admin center?
  • KBA 2267907 - Employee Import/Export file: supported standard-elements fields
  • KBA 2087542 - Scheduling Employee Imports and Exports
  • KBA 2266216 - How to Export Employee Central Data for Import Activities
  • KBA 2584658 - How to Check if a User is an EC User using the Integration Center
  • KBA 2080152 - How can I tell when Employee data was entered or last amended, what changed and by whom? - Employee Central
  • KBA 2080162 - Employee Central: Ad Hoc Report Types Explained
  • KBA 2744431 - How to Create Change Audit Reports and What Reports are Available - SuccessFactors

Keywords

employee export, export, udf, user data file, export feature, export udf sf bizx system/platform , KBA , LOD-SF-PLT-UEX , Employee Export Issues , LOD-SF-EC-EMP , Employment Information (Employment Details) , How To

Product

SAP SuccessFactors HCM Suite all versions