SAP Knowledge Base Article - Public

2087439 - Employee Export | How to export all your user's information

Symptom

  • I wish to export the User Data File (UDF);
  • How can I export all my user's information?;

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Resolution

All the steps are explained in this SAP Help Portal Guide Exporting User Data.

Please note that if your instance has more than 4.000 users, system won't export the file instantly. Instead, it will generate a job to perform the export as a batch process.

A Refresh button will be available at the same screen while the file is created in the background. Wait a minute and click on the refresh button.

Once the file is ready to be exported, an export button will appear so you'll be able to download the file.

On the other hand, if the total users < 4000, then when you click "Export User File" Button, it will immediately generate the UDF without waiting. If you prefer, you can check the option "Export as a batch process" when you export the UDF, hence a job to perform the export as a batch process will be generated.

The message "Request submitted for user export has completed" will display the last date the user requested a batch job to be created.

Note:

  • If the button is non-functional, there may be another export job initiated in the past. Unless this job completes, the export button remains non-functional.
  • Terminate that job so that the Export User File button becomes functional again.

2086718 - How to do a manual Employee Import through admin center?

2267907 - Employee Import/Export file: supported standard-elements fields

2087542 - Scheduling Employee Imports and Exports

Keywords

employee export, export, udf, user data file, export feature, export udf , KBA , sf bizx system/platform , LOD-SF-PLT-UEX , Employee Export Issues , How To

Product

SAP SuccessFactors HCM Suite all versions