Symptom
This article explains when batch e-mail notifications are sent for consolidated e-mail notification.
Environment
SAP SuccessFactors BizX Platform
Resolution
- Navigate to Admin > System Properties > E-mail Notification Template Settings;
- Once you decide on which templates you will use for batch e-mail notifications, you need to select a timing interval for which you receive the e-mails. In the template itself, you can select the following time intervals: 1, 2, 4, 8, 12, 24;
- All intervals start from 12:00 am. For example, if you choose “1”, it will send an email out at 12 am, 1 am, 2 am, 3 am etc. If you choose “4”, it will send an email out at 12 am, 4 am, 8 am etc.
ADDITIONAL INFORMATION:
The Batch E-mail notification feature is used to consolidate multiple e-mails into one appended e-mail. Not all E-mail notifications have a use for batch e-mailing, so the feature is implemented at the template level.
See Also
As of 2H 2023 you can now monitor the delivery of email notifications using Stories in People Analytics. For more details see KBA 3387145 - Reporting on the delivery of System Email Notifications
Keywords
e-mail notification batch emails sending receive receiving , KBA , LOD-SF-PLT , Platform Foundational Capabilities , Problem