SAP Knowledge Base Article - Public

2087452 - When are Batch Email Notifications Sent? - Consolidated Email Notifications

Symptom

This article explains when batch e-mail notifications are sent for consolidated e-mail notification.

Environment

SAP SuccessFactors BizX Platform

Resolution

  1. Navigate to Admin > System Properties > E-mail Notification Template Settings;
  2. Once you decide on which templates you will use for batch e-mail notifications, you need to select a timing interval for which you receive the e-mails.  In the template itself, you can select the following time intervals: 1, 2, 4, 8, 12, 24;
  3. All intervals start from 12:00 am.  For example, if you choose “1”, it will send an email out at 12 am,  1 am, 2 am, 3 am etc.  If you choose “4”, it will send an email out at 12 am, 4 am, 8 am etc.

 

ADDITIONAL INFORMATION:

The Batch E-mail notification feature is used to consolidate multiple e-mails into one appended e-mail.  Not all E-mail notifications have a use for batch e-mailing, so the feature is implemented at the template level.

See Also

As of 2H 2023 you can now monitor the delivery of email notifications using Stories in People Analytics. For more details see KBA 3387145 - Reporting on the delivery of System Email Notifications

Keywords

e-mail notification batch emails sending receive receiving , KBA , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors HCM Core all versions