Symptom
This article explains when batch e-mail notifications are sent for consolidated e-mail notification.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM Suite
Resolution
- Navigate to Admin Center > Email Notification Template Settings
- Decide the templates to be used for for batch e-mail notifications
- Select a timing interval for which you receive the e-mails.
- In the template itself, you can select the following time intervals: 1, 2, 4, 8, 12, 24;
- Note: All intervals start from 12:00 am. For example, if you choose “1”, it will send an email out at 12 am, 1 am, 2 am, 3 am etc. If you choose “4”, it will send an email out at 12 am, 4 am, 8 am etc.
ADDITIONAL INFORMATION:
The Batch E-mail notification feature is used to consolidate multiple e-mails into one appended e-mail. Not all E-mail notifications have a use for batch e-mailing, so the feature is implemented at the template level.
You can monitor the delivery of email notifications using Stories in People Analytics. For more details see KBA 3387145 - Reporting on the delivery of System Email Notifications
See Also
KBA 3387145- Reporting on the delivery of System Email Notifications
Keywords
e-mail notification batch emails sending receive receiving, batch emails, consolidated emails, email template , KBA , LOD-SF-PLT-NOT , Email Notifications , Problem
SAP Knowledge Base Article - Public