SAP Knowledge Base Article - Public

2087452 - When are Batch Email Notifications Sent? - Consolidated Email Notifications

Symptom

This article explains when batch e-mail notifications are sent for consolidated e-mail notification.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Resolution

  1. Navigate to Admin Center > Email Notification Template Settings
  2. Decide the templates to be used for for batch e-mail notifications
  3. Select a timing interval for which you receive the e-mails. 
    1.  In the template itself, you can select the following time intervals: 1, 2, 4, 8, 12, 24;

  1. Note: All intervals start from 12:00 am. For example, if you choose “1”, it will send an email out at 12 am,  1 am, 2 am, 3 am etc.  If you choose “4”, it will send an email out at 12 am, 4 am, 8 am etc.

 

ADDITIONAL INFORMATION:

The Batch E-mail notification feature is used to consolidate multiple e-mails into one appended e-mail. Not all E-mail notifications have a use for batch e-mailing, so the feature is implemented at the template level.

You can monitor the delivery of email notifications using Stories in People Analytics. For more details see KBA 3387145 - Reporting on the delivery of System Email Notifications

See Also

KBA 3387145- Reporting on the delivery of System Email Notifications

Keywords

e-mail notification batch emails sending receive receiving, batch emails, consolidated emails, email template , KBA , LOD-SF-PLT-NOT , Email Notifications , Problem

Product

SAP SuccessFactors HCM Core all versions