Symptom
Environment
SAP SuccessFactors HXM Suite
Resolution
IMPORTANT NOTE: This is a customization, and the implementation is made on customer side. SAP cannot take ownership of how these HTML codes will be delivered in different e-mail servers.
Let’s say the long link is - https://salesdemo4.successfactors.com/acme?_s.crb=8WP9FFvpbN%252b1QLkkoajy7kS1560%253d#focus
- Go in Admin Center > Email Notification Template Settigns;
- Select the notification for with users see the long link with text;
- In the place where the above link appears > add the following code and save the changes:
<a href=https://salesdemo4.successfactors.com/acme?_s.crb=8WP9FFvpbN%252b1QLkkoajy7kS1560%253d#focus>click here</a>
Notes:
- It is not possible to change the text for hard coded system generated links, such as [[SET_PASSWORD_URL]].
- In order to use that codes to create the hyperlink, you need first to configure your instance to use HTML format in email notifications: 2087486 - How to enable HTML email notifications in SuccessFactors?
Keywords
URL too big, customization, e-mail, email, hyperlink , KBA , sf long link , sf email , sf edit , sf admin tools , sf email notifications , sf platform , LOD-SF-PLT-NOT , Email Notifications , How To
Product
SAP SuccessFactors HCM Suite all versions