SAP Knowledge Base Article - Public

2087474 - How can we hide the link text from email body in some email notifications?

Symptom

  • Email notification contains long link which are not user friendly;
  • How can we hide the link text from email body in some email notifications?

Environment


SAP SuccessFactors HXM Suite

Resolution

IMPORTANT NOTE: This is a customization, and the implementation is made on customer side. SAP cannot take ownership of how these HTML codes will be delivered in different e-mail servers. 

Let’s say the long link is - https://salesdemo4.successfactors.com/acme?_s.crb=8WP9FFvpbN%252b1QLkkoajy7kS1560%253d#focus

  1. Go in Admin Center > Email Notification Template Settigns;
  2. Select the notification for with users see the long link with text;
  3. In the place where the above link appears > add the following code and save the changes:
    <a href=https://salesdemo4.successfactors.com/acme?_s.crb=8WP9FFvpbN%252b1QLkkoajy7kS1560%253d#focus>click here</a>

Notes

  • It is not possible to change the text for hard coded system generated links, such as [[SET_PASSWORD_URL]].
  • In order to use that codes to create the hyperlink, you need first to configure your instance to use HTML format in email notifications: 2087486 - How to enable HTML email notifications in SuccessFactors?

Keywords

URL too big, customization, e-mail, email, hyperlink , KBA , sf email notifications , sf email , sf admin tools , sf platform , sf long link , sf edit , LOD-SF-PLT-NOT , Email Notifications , How To

Product

SAP SuccessFactors HCM Suite all versions