SAP Knowledge Base Article - Preview

2087850 - Email Notifications: [TOKENS] / variables aren't working in some email templates

Symptom

  • A specific Email Template Token/Variable isn't working anymore;
  • I've copied a Token/Variable from one email template to another and it didn't worked in there;
  • I've received an email from the system and an Token/Variable didn't get the respective value in the text;


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

SuccessFactors Notifications, Email templates, token, variables, email token not working, variable not working.sf email notifications , KBA , LOD-SF-PLT-NOT , Email Notifications , LOD-SF-PLT , Platform Foundational Capabilities , Problem

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