SAP Knowledge Base Article - Public

2087875 - Removing SF logo in the Footer of Email Notifications - BizX Platform

Symptom

  • This article explains how to remove the SuccessFactors Logo from the footer of an email.
  • Can I remove the Logo from an email footer?

Environment

SAP SuccessFactors HXM Suite

Resolution

To remove the logo in the footer requires that you open a case with Customer Support, but first you need to perform the below actions:

  1. Go to Admin Center > Company Settings > Company System and Logo Settings > and untick "Enable HTML email notifications"
  2. Open up a ticket with Customer Support and ask them to untick "Embed SuccessFactors Logo in HTML Notifications" in Provisioning on our end.
  3. Go to Admin Center > Company Settings > Company System and Logo Settings > and re-tick "Enable HTML email notifications"

After those steps the SF footer logo will be removed.

Keywords

KBA , sf email notifications , sf company logo , LOD-SF-PLT , Platform Foundational Capabilities , How To

Product

SAP SuccessFactors HXM Suite all versions