SAP Knowledge Base Article - Public

2087891 - Email Notifications: Managing Recipients for system emails - Platform

Symptom

What notifications are controlled from Admin Tools: Company System and Logo Settings > Enter the email addresses, separated by commas, for all the users that wish to receive the notifications?

Environment

SAP SuccessFactors HXM Suite

Resolution

You can manage a list of recipients for system emails from Admin Tools: Company System and Logo Settings > Enter the email addresses, separated by commas, for all the users that wish to receive the notifications.

When you enter an email address here the user will receive the following notifications:

  • Live Profile Import Notification
    • Personal information import
    • Trend data import
    • Background information import

All other FTP import notifications require that SuccessFactors add the email address via Provisioning. Please open a support case if you have changes to the recipient list on record for your automated FTP jobs:

  • User Import and all other FTP Notifications the URL will look like: 

acme?bplte_company=computershare&fbacme_o=admin&ap_param_action=sys_notification&nts_action=ReportProcess

Kindly include the following details in the case:

  • Company ID
  • Email to be added as recipient
  • Job Type & Job Name

Keywords

email notification, manage, recipients, system, , KBA , csg_q , sf email notifications , LOD-SF-PLT-NOT , Email Notifications , How To

Product

SAP SuccessFactors Performance & Goals all versions