2088061 - Standard Field not showing on exported user data file (UDF) and Basic Import template from Employee Export/Import Employee Data tools

Symptom

When you run the Employee Export, the file is missing one more fields. The fields are also not present when you download the Basic Import template from the Import Employee Data tool.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

Logon with admin user
Go to Admin Center
Go to Employee Export
Export the user data file (UDF)
When opening, you notice that there is a field that you setup on data model missing

If using the Import Employee Data tool:

Go to Admin Center
Go to Import Employee Data
Select 'Download Template': Basic Import
Click 'Generate Template'
Fields are missing from the template.

Cause

The cause is that when you create the standard-field on the data model, it was missed to include the field on the section sysVisibleUserDirectorySetting.

This section is where the fields on the employee export file and basic template are pulled from.

Resolution

The solution is to include the missing field on the sysVisibleUserDirectorySetting section as example below for CUSTOM12 field.

You need to make sure that the field is already created on the data model before including it on the sysVisibleUserDirectorySetting.

To include the field, you need to follow the below steps:

Via BCUI:

Go to Manage Business Configuration > Employee Profile > View Template > sysUserDirectorySetting > sysVisibleUserDirectorySetting > add 'custom12' and save
Go to Manage Business Configuration > Employee Profile > View Template > sysUserDirectorySetting > sysAllUserDirectorySetting > add 'custom12' and save

Via Provisioning:

Go to Provisioning > Import/Export Data Model > Export the Succession Data Model and navigate down to the block <edit-template id="sysAllUserDirectorySetting">

<edit-template id="sysVisibleUserDirectorySetting">
<label>User Directory Setting(Visible)</label>
<description>User Directory Setting(Visible)</description>
<standard-element-ref refid="custom12"/>
</edit-template>

Step: Grant RBP (Role Base Permission)

log in to instance
Open the Permission Role for user whom you like to grant access to custom field or standard field.
Click on Permission
Click on Employee Data and Grant permission to (Edit or view):custom field or standard field
Click on Save Changes.

Step: Configure People Profile

Go To admin Tool- Configure People Profile
Click on Block: Personal Information
Go to your Right to: Edit Block: live Profile User Information
Scroll down to the bottom - add field
Select custom field or standard field

Also:

Export the data model of your instance;
Open the exported data model
Search for the section <edit-template id="sysVisibleUserDirectorySetting">;
On that section check if the standard-element-ref to the field is not yet included;
If not you need to insert it before the </edit-template> tag as example below (on bold what you need to include):

<edit-template id="sysVisibleUserDirectorySetting">
<label>User Directory Setting(Visible)</label>
...

<standard-element-ref refid="username"/>
<standard-element-ref refid="firstName"/>
<standard-element-ref refid="lastName"/>

...

<standard-element-ref refid="custom12"/>
</edit-template>

Save the file that you have changed;
Import the new data model file with the field into the instance.

With the change on the data model, you now should see the field on the Employee Export.

Keywords

Data Model, sysAllUserDirectorySetting, sysVisibleUserDirectorySetting, UDF, Configure People Profile, basic import, BCUI, Manage Business configuration , KBA , LOD-SF-PLT-UEX , Employee Export Issues , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , Problem

Product

SAP SuccessFactors HCM suite all versions