Symptom
- How to change SuccessFactors' BizX default login page?
- Custom translations via Text Replacement/Manage Languages/3-tier language translation not working for the login page
- Default login page for SuccessFactors Platform is being loaded on a different language than user's default locale
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HXM Suite
Cause
The default login page for SuccessFactors Platform uses the browser default language. It is not possible to customize translations/localize this default login page.
Because of that, any custom labels applied to any of the keys below (via Manage Languages/Text Replacement/3-tier translation) will not take any effect on the default login page, even though you change the browser language:
- COMMON_LOGIN_MSG_NEW_CASE_SENSITIVE_USERNAME_AND_PASS
- COMMON_LOGIN_MSG_NEW
- COMMON_LOGIN_MSG_NEW_CASE_SENSITIVE_USERNAME
- LOGIN_ACCOUNTLOCKED
Resolution
To change the language on which SuccessFactors Platform/BizX default login page is loaded, you need to change your own browser language settings. Please refer below for instructions on how you can manage language settings on the most popular web browsers:
- Google Chrome: https://support.google.com/chrome/answer/173424?co=GENIE.Platform%3DDesktop&hl=en
- Internet Explorer: https://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/how-to-change-language-internet-explorer-9/45b941b0-4848-e011-86fd-d485645a8348
- Firefox: https://blog.mozilla.org/l10n/2019/04/02/changing-the-language-of-firefox-directly-from-the-browser/
Keywords
login page, language, logon page, 3 tier, translation, default language, locale , KBA , sf ie , sf language , sf browser language , sf firefox , sf login page , LOD-SF-PLT-LAN , Manage Language & Text Replacements , LOD-SF-PLT , Platform Foundational Capabilities , Problem