- Unable to Add New User via Admin Tools > Manage Users
- When clicking on the Add New User drop down, the Quick Add/Detailed Add Users button is grayed out
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors HXM Suite
With the assistance of your Implementation Partner, make sure the "Manage users" feature is enabled in Provisioning (the back end)
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