Symptom
- Unable to Add New User via Admin Tools > Manage Users.
- When clicking on the Add New User drop down button, the Quick Add/Detailed Add Users button is grayed out.
- When clicking on drop down button, then clicking on Detailed Add Users, an error pops up.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors HCM Suite
Product
SAP SuccessFactors HCM Suite all versions
Keywords
manage users, quick add, detailed add users, sf, success factors, cannot select, choose, greyed out, grayed out, successfactors, new , KBA , sf admin tools , sf new users , LOD-SF-PLT-MNG , Manage user Issues , How To
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