SAP Knowledge Base Article - Public

2088622 - Security of SuccessFactors passwords and communications


  • What security protocols are followed for SuccessFactors user passwords?
  • How the communications to/from the customers with SF are protected?


SAP SuccessFactors HXM Suite


The passwords in our customer databases are stored in a hashed format, not in “clear text” format.  Specifically, we utilize SHA-1 as the Hash protocol. Hash vs. Encryption is slightly different, with the Hash providing better performance, and this is the default behavior. As opposed to enabling Password Encryption in Admin Center.

In addition, all communication to/from SuccessFactors is encrypted. Internet communication to/from SuccessFactors is over HTTPS with 128-bit SSL encryption.


Password, encryption, hash, security, SHA-1 , KBA , sf passwords , LOD-SF-PLT , Platform Foundational Capabilities , How To


SAP SuccessFactors HCM suite all versions