Symptom
You assign an expense report's costs to a free cost object, however no approver is determined.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Travel and Expenses work center.
- Go to the Expense Reports view.
- Find the concerned expense report and open it.
You notice that no approver is determined.
Cause
In your expense report's approval process, you have defined work distribution as e.g. Approver of Highest Cost. The approval determination for free cost objects is not possible because there is no manager assignment to this kind of cost object.
Resolution
To determine an approver in such cases, you may either use standard cost centers, instead of free cost objects, or use approval determination based on the reporting line unit of the traveler. For that, please follow below steps:
- Go to the Application and User Management work center.
- Go to the Approval Process subview.
- Use the Line Manager of Employee as the Work Distribution on the approval process rule for expense reports. Note that you have to create a new rule in order to set up data.
Having the expense report approval rule set based on the reporting line unit of the traveler, means that the approval task is triggered to claimer's line manager no matter how the costs are allocated.
Keywords
Expense Report Approval, Business Task Management, Expense Report , KBA , SRD-FIN-ERM , Travel and Expense Management , How To