Symptom
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
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SAP SuccessFactors HXM Suite
Resolution
- Please make sure that below “Badge notifications” are enabled under E-Mail Notification Templates Settings
1) Badge Recipient Notification: This email notification gets sent to the recipient of the badge.
2) Badge Recipient's Manager Notification: This email notification gets sent to the manager of the
recipient of this badge.
If you are not able to find Badge notifications under E-Mail Notification Templates Settings, please ensure it is configured correctly in Manage Business Configuration:
In BCUI, navigate to 'Background Elements' and ensure that sysScoreCardBadge is set to Enabled.
Keywords
KBA , LOD-SF-PLT , Platform Foundational Capabilities , How To