SAP Knowledge Base Article - Public

2088818 - How to view permissions and groups assigned to users via RBP Troubleshooting feature?

Symptom

  • This article describes how you can view user permissions assigned to a specific user.
  • This can be used when troubleshooting why someone cannot do something or report on something.
  • Is it possible to see the groups assigned to an user in the system?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Resolution

To check the permissions assigned to a user, please follow the steps below: 

  1. Go to "RBP Troubleshooting" feature.
  2. "User Role and Permission Search";
  3. Add the User in "Access User";
  4. Click on "Search".

As an enhancement from 2H 2025 release, it is now possible to search by groups assigned to a user: 

  1. Go to "RBP Troubleshooting" feature.
  2. "User Group Search";
  3. Add the User in "User";
  4. Click on "Search".

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Help Guide: Using Role-Based Permissions

For EC field hris-element-id  creation best practice please refer to EC Standard field Help Guide:

Q) How to create Super Admin in both Platform & LMS modules?

A) The Manage Super Admin Access tool was introduced as part of the H1 2026 SAP SuccessFactors release. It is a self-service capability designed for customers. With this enhancement, administrators can now manage Super Admin access for both Learning and Platform from a unified access management page using the Manage Super Admin Access tool. Refer to 3730679 - [1H26] Manage Super Admin Access for more details.

See Also

  • 3066117 - How to export Data Models?
  • 2229272 - Checking User Permissions (for example Report Permission) via User Role Search
  • 2088769 - Checking the Audit Trail (Change History) of RBP Permission Roles and Groups
  • 3354533 - Table report does not respect modules' RBP permissions
  • 2819279 - What are the Admin permissions for the Report Centre (RBP)?
  • 2354921 - What are the Required User permissions for the Report Centre? - RBP
  • 3596610 - Unable to search the "View User Permission" in Action Search (1H 2025) 

Keywords

SF, SuccessFactors, PLT, BizX, view user permission, find permission, Role-Based Permissions, sf rbp, role based permissions, troubleshooting, rbp troubleshooting, PLA-54095 , KBA , LOD-SF-PLT-RBP , Role Based Permissions , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , How To

Product

SAP SuccessFactors HCM Suite all versions