Symptom
- Contacts custom folder dropdown greyed out.
- Missing outlook contacts folder.
- Unable to sort Client Groupware contacts to a dedicated folder.
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Environment
- SAP CRM 7.0, 7.01, 7.02, 7.03.
- Client Groupware 10.30.0X.
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
Keywords
KBA , CRM-BTX-GWI , Groupware Integration (Client) , Problem
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