SAP Knowledge Base Article - Public

2088893 - How to define the Session timeout period and timeout warning period for SuccessFactors Platform


  • How long is it before we are timed out?
  • Can we change the 30 minute timeout?
  • Can we disable the system timeout?
  • Can we change the timing of the initial timeout warning?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors HXM Suite


The SuccessFactors BizX suite has a timeout and a timeout warning on customer session, which follows the below:

  • 30 minutes timeout on no activity as default;
    • And as maximum timeout period;
    • The 30 minute timeout is an important part of our cloud security measures.
  • A warning presented 10 minutes before timeout by default.
  • Both settings can be adjusted on Provisioning > Company Settings > Session Timeout Settings (screenshot below).

  • You can have the warning change from 10 minutes to any value less than 30. For example the customer requested a 25 minutes warning before session timeout. Put 5 minutes in the warning before session timeout box, then the remaining 25 minutes will be the Warning before session timeout.
  • Certain parts of the product have options that determine when a warning might be shown, any questions or requests specific to only one page or part of the product should be raised directly with its support team.

Note: For SuccessFactors Mobile application, session timeout is not applicable. On mobile its authentication and passwords are handle differently as referred on this KBA 2364650 - Different passwords used in the SAP SuccessFactors Mobile [SF MOB]

See Also

 KBA 2364650 - Different passwords used in the SAP SuccessFactors Mobile [SF MOB]

KBA 2546185 - Reauthentication process for SuccessFactors Mobile app [SF MOB]


Session timeout, time out, warning, pop-up, disable, Session Timeout Settings, platform, bizx, 30 minutes, session expired , KBA , sf system requirements , LOD-SF-PLT-PRVR , Manage Provisioning , How To


SAP SuccessFactors HCM suite all versions