SAP Knowledge Base Article - Preview

2089102 - Performance issue deleting large ICI trace

Symptom

  • Table: CRM_ICI_TRACES is too large.
  • Using the report program CRM_ICI_TRACE_DELETE to delete the logs times out.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA 

Product

SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

performance, trace, ICI, ICI_TRACE, delete, size, disk full, reorganize , KBA , CRM-IC-CHA , Communication Channels , CRM-IC-CHA-TEL , Telephony Integration , Problem

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