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2089158 - URI Mapper Service fails to start in the KM startup process

Symptom

URI Mapper Service shows red and startup failed error.

Startup Error: com.sapportals.wcm.WcmException: Can't acquire enqueue lock within 180000 milliseconds!To resolve this try to increase the timeout for obtaining the lock as of SAP note #1919185.If after that the issue still persists create and provide to support 4-5 thread dumps as of note #710154

error_urimapper_service.JPG


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Environment

  • SAP NetWeaver 7.3
  • SAP enhancement package 1 for SAP NetWeaver 7.3
  • SAP NetWeaver 7.4

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

KM, CM, lock, Content Management, UriMapper, startup, failure, lock, upgrade, update. , KBA , EP-KM-CM , Content Management , Problem

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