SAP Knowledge Base Article - Preview

2089382 - User Import Errors - Duplicate Username or Username has already been taken by a soft purged user - Platform

Symptom

  • There is a user with the same Username in the system already, but with a different user ID. This KBA describes how to add a new user with the correct Username-UserID combination.
  • There is a duplicate username in the system. What options do I have? 
  • There is username that has already been taking by a soft purged user preventing the purge. 
  • Can duplicate or unwanted users be removed from the system?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HCM suite all versions

Keywords

basic import, Duplicate Username, username, error, Failed to add/update user, import error, duplicate, Username has already been taken by a soft purged user, soft purge, user import error , KBA , sf error messages platform , sf email , sf platform , LOD-SF-PLT-UIM , Employee Import Issues , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , Problem

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