SAP Knowledge Base Article - Public

2089409 - SAP SuccessFactors Performance/Load testing

Symptom

  • Is it possible to perform load testing on the SuccessFactors Application?
  • Is it possible to perform performance tests on the SuccessFactors Application?

Environment

SAP SuccessFactors HXM Suite

Resolution

Load testing involves using scripts in a program such as Load Runner, to simulate hundreds or even thousands of users using Success Factors at the same time.  The object is to push the system to see how it will respond with large numbers of users accessing the system.

Performance testing involves one user manually running processes in Success Factors, such as opening an Executive Review in Compensation, to see how long it takes. There are no scripts involved and it is just the one user performing these tests, and using httpwatch and go to meeting to record the results.

Based on the above, please be aware that SuccessFactors allows performance testing, but does not allow load testing in our environments, as this can seriously impact other clients. Clients must not perform any load testing against the SuccessFactors Application as is stipulated in the service contract. 

If you have any concerns or needs to discuss system performance and capabilities, please open a support case under LOD-SF-PLT-PER component.

See Also

2112343 - System Slowness: What to do if the SuccessFactors Application has Performance Issues - SAP for Me

2488984 - Top 10 Reasons the SuccessFactors Application is Running Slow - SAP for Me

Keywords

performance testing, performance load, successfactors performance testing, successfactors performance load, performance test, testing performance , KBA , LOD-SF-PLT-PER , Application Performance/ Latency Issues , How To

Product

SAP SuccessFactors HCM suite all versions