SAP Knowledge Base Article - Public

2089448 - SuccessFactors Data Center Name, Location, Production Login URL, Production Domain Name, External Mail Server Details and Outbound IP addresses

Symptom

  • General information on SuccessFactors Data Centers and their associated IP addresses.
  • Information is relevant for Production and Preview instances.
  • All Data Centers are under the Akamai umbrella. Therefore, we only support Domain allow listing.
  • We do allow allowlisting by IP address for SFTP and prodmail servers.
  • The Akamai IP assignment is totally random/dynamic based on traffic, location, etc. There are over 250K IPs in Akamai that are dynamically assigned.
  • We cannot predict when the IP will change.

Environment

SAP SuccessFactors HXM Suite

Resolution

Note: This Article relates to SuccessFactors BizX only.

Find the Successfactors Data Center Name, Location, Production Login URL, Production Domain Name, External mail Server details and IPs
Note: CSD = Common Super Domain

Data Center

Data Center Address

Production & Preview Bizx URL (Pre CSD migration)

Production & Preview Bizx URL (Post CSD migration) 

External Domain for Mail Server

External IP for mail Server

Outbound IP addresses

DC57

Google GCP Eemshaven

https://performancemanager.successfactors.eu 
https://hcm2preview.sapsf.eu 

https://hcm-eu10.hr.cloud.sap
https://hcm-eu10-preview.hr.cloud.sap

prodmail57a.sapsf.eu
prodmail57b.sapsf.eu
prodmail57c.sapsf.eu
prodmail57d.sapsf.eu

35.214.208.81
35.214.213.218
35.214.183.81
35.214.212.238

35.204.84.239
34.90.197.59

DC68

Virginia MS Azure

https://performancemanager4.successfactors.com
https://hcm4preview.sapsf.com

https://hcm-us20.hr.cloud.sap
https://hcm-us20-preview.hr.cloud.sap

prodmail68a.sapsf.com
prodmail68b.sapsf.com
prodmail68c.sapsf.com
prodmail68d.sapsf.com

20.1.128.197
20.10.24.226
20.96.12.43
20.1.130.13

20.85.85.243
20.85.86.82

DC70

Virginia MS Azure

https://performancemanager8.successfactors.com
https://hcm8preview.sapsf.com

https://hcm-us10.hr.cloud.sap
https://hcm-us10-preview.hr.cloud.sap

prodmail70a.sapsf.com
prodmail70b.sapsf.com
prodmail70c.sapsf.com
prodmail70d.sapsf.com

20.119.174.191
20.230.106.230
20.114.186.35
20.119.207.133

20.85.87.247
20.22.120.11

DC66

Sydney MS Azure

https://performancemanager10.successfactors.com
https://hcm10preview.sapsf.com

https://hcm-ap10.hr.cloud.sap
https://hcm-ap10-preview.hr.cloud.sap

prodmail66a.sapsf.com
prodmail66b.sapsf.com

20.5.80.155
20.5.82.25

20.211.113.80
20.211.117.218

DC33

SAP Converged Cloud Frankfurt

https://performancemanager5.successfactors.eu
https://hcm12preview.sapsf.eu

https://hcm-eu20.hr.cloud.sap
https://hcm-eu20-preview.hr.cloud.sap

prodmail33a.sapsf.eu
prodmail33b.sapsf.eu
prodmail33c.sapsf.eu
prodmail33d.sapsf.eu

130.214.193.83
130.214.193.93
130.214.193.78
130.214.193.85

130.214.193.123
130.214.228.227
130.214.228.229
130.214.228.230
130.214.228.232
130.214.228.235
130.214.228.237
130.214.228.233
130.214.228.236
130.214.228.244
130.214.228.226
130.214.122.45

DC30

SAP Converged Cloud Shanghai

https://performancemanager15.sapsf.cn
https://hcm15preview.sapsf.cn

https://hcm-cn10.hr.sapcloud.cn
https://hcm-cn10-preview.hr.sapcloud.cn

mail15a.sapsf.cn
mail15b.sapsf.cn
121.91.105.66
121.91.105.67

121.91.105.109
121.91.105.81

DC22

Dubai

https://hcm22.sapsf.com
https://hcm22preview.sapsf.com

https://hcm-ae10.hr.cloud.sap
https://hcm-ae10-preview.hr.cloud.sap

prodmail022a.sapsf.com
prodmail022b.sapsf.com

130.214.250.241
130.214.250.239

130.214.250.33 - 130.214.250.46
(Complete Range)

DC23

Riyadh

https://hcm23.sapsf.com
https://hcm23preview.sapsf.com

https://hcm-sa10.hr.cloud.sap
https://hcm-sa10-preview.hr.cloud.sap

prodmail023a.sapsf.com
prodmail023b.sapsf.com

130.214.222.200
130.214.222.201

130.214.222.32/28

DC41

Azure/US

https://hcm41.sapsf.com
https://hcm41preview.sapsf.com

https://hcm-us30.hr.cloud.sap
https://hcm-us30-preview.hr.cloud.sap

prodmail41a.sapsf.com
prodmail41b.sapsf.com

52.188.137.143
20.42.38.64

52.226.141.236
52.226.143.121

DC47

Azure/Canada

https://hcm47.sapsf.com
https://hcm47preview.sapsf.com

https://hcm-ca20.hr.cloud.sap
https://hcm-ca20-preview.hr.cloud.sap

prodmail47a.sapsf.com
prodmail47b.sapsf.com
52.139.16.8
52.139.2.137
40.82.189.57
40.82.189.81

DC50

GCP Tokyo

https://hcm50.sapsf.com
https://hcm50preview.sapsf.com

https://hcm-jp10.hr.cloud.sap
https://hcm-jp10-preview.hr.cloud.sap

prodmail50a.sapsf.com
prodmail50b.sapsf.com

35.243.100.38
35.194.96.54

34.84.251.173
34.84.137.106

DC52

GCP - Singapore

https://hcm44.sapsf.com
https://hcm44preview.sapsf.com

https://hcm-ap20.hr.cloud.sap
https://hcm-ap20-preview.hr.cloud.sap

prodmail44a.sapsf.com
prodmail44b.sapsf.com

34.142.221.122
35.240.151.59

34.143.224.127
34.142.169.59

DC55

Frankfurt

https://hcm55.sapsf.eu
https://hcm55preview.sapsf.eu

https://hcm-eu30.hr.cloud.sap
https://hcm-eu30-preview.hr.cloud.sap

prodmail55a.sapsf.eu
prodmail55b.sapsf.eu

35.242.247.107
34.107.8.58

34.107.88.2
35.246.224.53

DC60

Canada Central

https://hcm17.sapsf.com
https://hcm17preview.sapsf.com

https://hcm-ca10.hr.cloud.sap
https://hcm-ca10-preview.hr.cloud.sap

mail17a.sapsf.com
mail17b.sapsf.com
52.228.106.137
52.228.105.245

20.48.135.107
20.200.77.163

DC62

São Paulo

https://hcm19.sapsf.com
https://hcm19preview.sapsf.com

https://hcm-br10.hr.cloud.sap
https://hcm-br10-preview.hr.cloud.sap

mail19a.sapsf.com
mail19b.sapsf.com
20.206.134.235
20.195.189.251

20.201.46.101
20.201.46.58

DC74

Azure - Switzerland North

https://hcm74.sapsf.eu

https://hcm74preview.sapsf.eu

https://hcm-eu40.hr.cloud.sap

https://hcm-eu40-preview.hr.cloud.sap

prodmail74a.sapsf.eu

prodmail74b.sapsf.eu

20.250.50.60

20.250.57.206

20.208.45.170

20.208.47.81

SalesDemo57

Amsterdam

https://salesdemo.successfactors.eu

TBD

prodmail57a.sapsf.eu
prodmail57b.sapsf.eu
prodmail57c.sapsf.eu
prodmail57d.sapsf.eu
35.214.208.81
35.214.213.218
35.214.183.81
35.214.212.238
NA
SalesDemo68 Arizona https://hcm68sales.successfactors.com 

TBD

prodmail68a.sapsf.com
prodmail68b.sapsf.com
prodmail68c.sapsf.com
prodmail68d.sapsf.com
20.1.128.197
20.10.24.226
20.96.12.43
20.1.130.13
NA
SalesDemo70 Ashburn https://pmsalesdemo8.successfactors.com

TBD

prodmail70a.sapsf.com
prodmail70b.sapsf.com
prodmail70c.sapsf.com
prodmail70d.sapsf.com
20.119.174.191
20.230.106.230
20.114.186.35
20.119.207.133
NA

See Also

  • KBA 2395508 - IP addresses to be allowlisted when customer's own SFTP is used with Integration Center
  • KBA 2250792 - SFTP Public IP Addresses and URLs for Data Centres

Keywords

allowlist, mail server ip address, Production mail servers, IP address, Static IP, Akamai, Dynamic IP, IP assignment, data centres, data centre center PLT Platform , KBA , sf system requirements , sf bizx system/platform , LOD-SF-PLT-IPR , SF Server IP related Queries & IP Restriction , LOD-SF-EC , Employee Central , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-RCM , Recruiting Management , LOD-SF-PM , Performance Management , How To

Product

SAP SuccessFactors HXM Suite all versions