SAP Knowledge Base Article - Public

2089448 - SuccessFactors Data Center Name, Location, Production Login URL, Production Domain Name, External Mail Server Details and Outbound IP addresses

Symptom

  • General information on SuccessFactors Data Centers and their associated IP addresses.
  • Information is relevant for Production and Preview instances.
  • All Data Centers are under the Akamai umbrella. Therefore, we only support Domain allow listing.
  • We do allow allowlisting by IP address for SFTP and prodmail servers.
  • The Akamai IP assignment is totally random/dynamic based on traffic, location, etc. There are over 250K IPs in Akamai that are dynamically assigned.
  • We cannot predict when the IP will change.
  • How to identify Google Cloud Platform DCs?
  • Is it expected that URLs change after CSD migration? 

Environment

SAP SuccessFactors HCM Suite

Resolution

Note: This Article relates to SuccessFactors BizX only.

Find the Successfactors Data Center Name, Location, Production Login URL, Production Domain Name, External mail Server details and IPs
Note: CSD = Common Super Domain

Data Center Data Center Address Production & Preview Bizx URL (Pre CSD migration) Production & Preview Bizx URL (Post CSD migration)  External Domain for Mail Server External IP for mail Server Outbound IP addresses
DC57 GCP -Eemshaven https://performancemanager.successfactors.eu  https://hcm-eu10.hr.cloud.sap prodmail57a.sapsf.eu 35.214.208.81 35.204.84.239
https://hcm2preview.sapsf.eu  https://hcm-eu10-preview.hr.cloud.sap prodmail57b.sapsf.eu 35.214.213.218 34.90.197.59
    prodmail57c.sapsf.eu 35.214.183.81  
    prodmail57d.sapsf.eu 35.214.212.238  
DC68 Azure -Virginia https://performancemanager4.successfactors.com https://hcm-us20.hr.cloud.sap prodmail68a.sapsf.com 20.1.128.197 20.85.85.243
https://hcm4preview.sapsf.com https://hcm-us20-preview.hr.cloud.sap prodmail68b.sapsf.com 20.10.24.226 20.85.86.82
    prodmail68c.sapsf.com 20.96.12.43  
    prodmail68d.sapsf.com 20.1.130.13  
DC70 Virginia -Azure https://performancemanager8.successfactors.com https://hcm-us10.hr.cloud.sap prodmail70a.sapsf.com 20.119.174.191 20.85.87.247
https://hcm8preview.sapsf.com https://hcm-us10-preview.hr.cloud.sap prodmail70b.sapsf.com 20.230.106.230 20.22.120.11
    prodmail70c.sapsf.com 20.114.186.35  
    prodmail70d.sapsf.com 20.119.207.133  
DC66 Azure -Sydney https://performancemanager10.successfactors.com https://hcm-ap10.hr.cloud.sap prodmail66a.sapsf.com 20.5.80.155 20.211.113.80
https://hcm10preview.sapsf.com https://hcm-ap10-preview.hr.cloud.sap prodmail66b.sapsf.com 20.5.82.25 20.211.117.218
DC33 SAP Converged Cloud -  Frankfurt https://performancemanager5.successfactors.eu https://hcm-eu20.hr.cloud.sap prodmail33a.sapsf.eu 130.214.193.83 130.214.193.123
https://hcm12preview.sapsf.eu https://hcm-eu20-preview.hr.cloud.sap prodmail33b.sapsf.eu 130.214.193.93 130.214.228.227
    prodmail33c.sapsf.eu 130.214.193.78 130.214.228.229
    prodmail33d.sapsf.eu 130.214.193.85 130.214.228.230
        130.214.228.232
        130.214.228.235
        130.214.228.237
        130.214.228.233
        130.214.228.236
        130.214.228.244
        130.214.228.226
        130.214.122.45
DC30 SAP Converged Cloud - Shanghai https://performancemanager15.sapsf.cn https://hcm-cn10.hr.sapcloud.cn mail15a.sapsf.cn 121.91.105.66 121.91.105.109
https://hcm15preview.sapsf.cn https://hcm-cn10-preview.hr.sapcloud.cn mail15b.sapsf.cn 121.91.105.67 121.91.105.81
DC22 Dubai https://hcm22.sapsf.com https://hcm-ae10.hr.cloud.sap prodmail022a.sapsf.com 130.214.250.241 130.214.250.33 - 130.214.250.46
https://hcm22preview.sapsf.com https://hcm-ae10-preview.hr.cloud.sap prodmail022b.sapsf.com 130.214.250.239 (Complete Range)
DC23 Riyadh https://hcm23.sapsf.com https://hcm-sa10.hr.cloud.sap prodmail023a.sapsf.com 130.214.222.200 130.214.222.32/28
https://hcm23preview.sapsf.com https://hcm-sa10-preview.hr.cloud.sap prodmail023b.sapsf.com 130.214.222.201
DC41 Azure - US https://hcm41.sapsf.com https://hcm-us30.hr.cloud.sap prodmail41a.sapsf.com 52.188.137.143 52.226.141.236
https://hcm41preview.sapsf.com https://hcm-us30-preview.hr.cloud.sap prodmail41b.sapsf.com 20.42.38.64 52.226.143.121
DC47 Azure -Canada https://hcm47.sapsf.com https://hcm-ca20.hr.cloud.sap prodmail47a.sapsf.com 52.139.16.8 40.82.189.57
https://hcm47preview.sapsf.com https://hcm-ca20-preview.hr.cloud.sap prodmail47b.sapsf.com 52.139.2.137 40.82.189.81
DC50 GCP - Tokyo https://hcm50.sapsf.com https://hcm-jp10.hr.cloud.sap prodmail50a.sapsf.com 35.243.100.38 34.84.251.173
https://hcm50preview.sapsf.com https://hcm-jp10-preview.hr.cloud.sap prodmail50b.sapsf.com 35.194.96.54 34.84.137.106
DC52 GCP - Singapore https://hcm44.sapsf.com https://hcm-ap20.hr.cloud.sap prodmail44a.sapsf.com 34.142.221.122 34.143.224.127
https://hcm44preview.sapsf.com https://hcm-ap20-preview.hr.cloud.sap prodmail44b.sapsf.com 35.240.151.59 34.142.169.59
DC55 GCP -Frankfurt https://hcm55.sapsf.eu https://hcm-eu30.hr.cloud.sap prodmail55a.sapsf.eu 35.242.247.107 34.107.88.2
https://hcm55preview.sapsf.eu https://hcm-eu30-preview.hr.cloud.sap prodmail55b.sapsf.eu 34.107.8.58 35.246.224.53
DC60 Canada Central https://hcm17.sapsf.com https://hcm-ca10.hr.cloud.sap mail17a.sapsf.com 52.228.106.137 20.48.135.107
https://hcm17preview.sapsf.com https://hcm-ca10-preview.hr.cloud.sap mail17b.sapsf.com 52.228.105.245 20.200.77.163
DC62 São Paulo https://hcm19.sapsf.com https://hcm-br10.hr.cloud.sap mail19a.sapsf.com 20.206.134.235 20.201.46.101
https://hcm19preview.sapsf.com https://hcm-br10-preview.hr.cloud.sap mail19b.sapsf.com 20.195.189.251 20.201.46.58
DC74 Azure -Switzerland North https://hcm74.sapsf.eu https://hcm-eu40.hr.cloud.sap prodmail74a.sapsf.eu 20.250.50.60 20.208.45.170
         
https://hcm74preview.sapsf.eu https://hcm-eu40-preview.hr.cloud.sap prodmail74b.sapsf.eu 20.250.57.206 20.208.47.81
DC80 GCP - Mumbai   https://hcm-in10.hr.cloud.sap prodmail80a.sapsf.com 34.100.148.162 34.93.162.124
       
https://hcm-in10-preview.hr.cloud.sap prodmail80b.sapsf.com 34.100.208.193 34.93.25.121
SalesDemo57 Amsterdam https://salesdemo.successfactors.eu TBD prodmail57a.sapsf.eu 35.214.208.81 NA
prodmail57b.sapsf.eu 35.214.213.218
prodmail57c.sapsf.eu 35.214.183.81
prodmail57d.sapsf.eu 35.214.212.238
SalesDemo68 Arizona https://hcm68sales.successfactors.com  TBD prodmail68a.sapsf.com 20.1.128.197 NA
prodmail68b.sapsf.com 20.10.24.226
prodmail68c.sapsf.com 20.96.12.43
prodmail68d.sapsf.com 20.1.130.13
SalesDemo70 Ashburn https://pmsalesdemo8.successfactors.com TBD prodmail70a.sapsf.com 20.119.174.191 NA
prodmail70b.sapsf.com 20.230.106.230
prodmail70c.sapsf.com 20.114.186.35
prodmail70d.sapsf.com 20.119.207.133

See Also

  • KBA 2395508 - IP addresses to be allowlisted when customer's own SFTP is used with Integration Center
  • KBA 2250792 - SFTP Public IP Addresses and URLs for Data Centres

Keywords

allowlist, mail server ip address, Production mail servers, IP address, Static IP, Akamai, Dynamic IP, IP assignment, data centres, data centre center PLT Platform, Google Cloud Platform, MS Azure, , KBA , sf system requirements , sf bizx system/platform , LOD-SF-PLT-IPR , SF Server IP related Queries & IP Restriction , LOD-SF-EC , Employee Central , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-RCM , Recruiting Management , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-PM , Performance Management , How To

Product

SAP SuccessFactors HCM Suite all versions