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SAP Knowledge Base Article - PublicSymptom
- General information on SuccessFactors Data Centers and their associated outbound IP addresses.
- Information is relevant for Production and Preview instances.
- All Data Centers are under the Akamai umbrella. Therefore, we only support Domain allow listing.
- We do allow allowlisting by IP address for SFTP and prodmail servers.
- The Akamai IP assignment is totally random/dynamic based on traffic, location, etc. There are over 250K IPs in Akamai that are dynamically assigned.
- We cannot predict when the IP will change.
- How to identify Google Cloud Platform DCs?
- Is it expected that URLs change after CSD migration?
- Where to find SuccessFactors Mail server details?
- Where to find SuccessFactors SFTP server details?
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Learning
Resolution
Note: This Article relates to SuccessFactors HCM/BizX and Learning. The External Domain and IP addresses listed will be utilized for the DC as a whole (for example, prodmail57b.sapsf.eu is not just for the preview tenant and can be utilized by the production tenant).
Find the SuccessFactors Data Center Name, Location, Production Login URL, Production Domain Name, External mail Server details and IPs
Note: CSD = Common Super Domain
| Data Center | Data Center Address | Production & Preview BizX URL (non-CSD) | Production & Preview BizX URL (CSD) | Outbound IP addresses | External Domain for Mail Server | External IP for mail Server | SFTP Server URL | SFTP Server IP Address |
| DC57 | GCP -Eemshaven |
https://performancemanager.successfactors.eu https://hcm2preview.sapsf.eu |
https://hcm-eu10.hr.cloud.sap https://hcm-eu10-preview.hr.cloud.sap |
35.204.84.239 34.90.197.59 |
prodmail57a.sapsf.eu prodmail57b.sapsf.eu prodmail57c.sapsf.eu prodmail57d.sapsf.eu |
35.214.208.81 35.214.213.218 35.214.183.81 35.214.212.238 | https://prodftp2.successfactors.eu | 34.147.13.253 |
| DC68 | Azure -Virginia |
https://performancemanager4.successfactors.com https://hcm4preview.sapsf.com |
https://hcm-us20.hr.cloud.sap https://hcm-us20-preview.hr.cloud.sap |
20.85.85.243 20.85.86.82 |
prodmail68a.sapsf.com prodmail68b.sapsf.com prodmail68c.sapsf.com prodmail68d.sapsf.com |
20.1.128.197 20.10.24.226 20.96.12.43 20.1.130.13 | https://sftp4.successfactors.com | 20.94.33.97 |
| DC70 | Azure -Virginia |
https://performancemanager8.successfactors.com https://hcm8preview.sapsf.com |
https://hcm-us10.hr.cloud.sap https://hcm-us10-preview.hr.cloud.sap |
20.85.87.247 20.22.120.11 |
prodmail70a.sapsf.com prodmail70b.sapsf.com prodmail70c.sapsf.com prodmail70d.sapsf.com |
20.119.174.191 20.230.106.230 20.114.186.35 20.119.207.133 | https://sftp8.sapsf.com | 20.122.212.232 |
| DC66 | Azure -Sydney |
https://performancemanager10.successfactors.com https://hcm10preview.sapsf.com |
https://hcm-ap10.hr.cloud.sap https://hcm-ap10-preview.hr.cloud.sap |
20.211.113.80 20.211.117.218 |
prodmail66a.sapsf.com prodmail66b.sapsf.com |
20.5.80.155 20.5.82.25 | https://sftp10.successfactors.com | 20.53.140.41 |
| DC33 | SAP Converged Cloud - Frankfurt |
https://performancemanager5.successfactors.eu https://hcm12preview.sapsf.eu |
https://hcm-eu20.hr.cloud.sap https://hcm-eu20-preview.hr.cloud.sap |
130.214.193.123 130.214.228.227 130.214.228.229 130.214.228.230 130.214.228.232 130.214.228.235 130.214.228.237 130.214.228.233 130.214.228.236 130.214.228.244 130.214.228.226 130.214.122.45 |
prodmail33a.sapsf.eu prodmail33b.sapsf.eu prodmail33c.sapsf.eu prodmail33d.sapsf.eu |
130.214.193.83 130.214.193.93 130.214.193.78 130.214.193.85 |
https://sftp012.successfactors.eu https://sftp12-content.sapsf.eu |
130.214.193.88 130.214.193.113 |
| DC30 | SAP Converged Cloud - Shanghai |
https://performancemanager15.sapsf.cn https://hcm15preview.sapsf.cn |
https://hcm-cn10.hr.sapcloud.cn https://hcm-cn10-preview.hr.sapcloud.cn |
121.91.105.109 121.91.105.81 |
mail15a.sapsf.cn mail15b.sapsf.cn |
121.91.105.66 121.91.105.67 | https://sftp15.sapsf.cn | 121.91.105.75 |
| DC22 | Dubai |
https://hcm22.sapsf.com https://hcm22preview.sapsf.com |
https://hcm-ae10.hr.cloud.sap https://hcm-ae10-preview.hr.cloud.sap | 130.214.250.33 - 130.214.250.46 (Complete Range) |
prodmail022a.sapsf.com prodmail022b.sapsf.com |
130.214.250.241 130.214.250.239 |
https://sftp22.sapsf.com https://sftp22-content.sapsf.com |
130.214.250.197 130.214.250.237 |
| DC23 | Riyadh |
https://hcm23.sapsf.com https://hcm23preview.sapsf.com |
https://hcm-sa10.hr.cloud.sap https://hcm-sa10-preview.hr.cloud.sap | 130.214.222.32 - 130.214.222.47 (Complete Range) |
prodmail023a.sapsf.com prodmail023b.sapsf.com |
130.214.222.200 130.214.222.201 |
https://sftp23.sapsf.com https://sftp23-content.sapsf.com |
130.214.222.202 130.214.222.246 |
| DC41 | Azure - US |
https://hcm41.sapsf.com https://hcm41preview.sapsf.com |
https://hcm-us30.hr.cloud.sap https://hcm-us30-preview.hr.cloud.sap |
52.226.141.236 52.226.143.121 |
prodmail41a.sapsf.com prodmail41b.sapsf.com |
52.188.137.143 20.42.38.64 | https://sftp41.sapsf.com | 52.188.136.229 |
| DC47 | Azure -Canada |
https://hcm47.sapsf.com https://hcm47preview.sapsf.com |
https://hcm-ca20.hr.cloud.sap https://hcm-ca20-preview.hr.cloud.sap |
40.82.189.57 40.82.189.81 |
prodmail47a.sapsf.com prodmail47b.sapsf.com |
52.139.16.8 52.139.2.137 | https://sftp47.sapsf.com | 52.139.18.82 |
| DC50 | GCP - Tokyo |
https://hcm50.sapsf.com https://hcm50preview.sapsf.com |
https://hcm-jp10.hr.cloud.sap https://hcm-jp10-preview.hr.cloud.sap |
34.84.251.173 34.84.137.106 |
prodmail50a.sapsf.com prodmail50b.sapsf.com |
35.243.100.38 35.194.96.54 | https://sftp50.sapsf.com | 34.85.18.151 |
| DC52 | GCP - Singapore |
https://hcm44.sapsf.com https://hcm44preview.sapsf.com |
https://hcm-ap20.hr.cloud.sap https://hcm-ap20-preview.hr.cloud.sap |
34.143.224.127 34.142.169.59 |
prodmail44a.sapsf.com prodmail44b.sapsf.com |
34.142.221.122 35.240.151.59 |
https://sftp44.sapsf.com https://sftp44-content.sapsf.com |
34.143.225.35 35.240.240.21 |
| DC55 | GCP -Frankfurt |
https://hcm55.sapsf.eu https://hcm55preview.sapsf.eu |
https://hcm-eu30.hr.cloud.sap https://hcm-eu30-preview.hr.cloud.sap |
34.107.88.2 35.246.224.53 |
prodmail55a.sapsf.eu prodmail55b.sapsf.eu |
35.242.247.107 34.107.8.58 | https://sftp55.sapsf.eu | 35.246.246.135 |
| DC60 | Canada Central |
https://hcm17.sapsf.com https://hcm17preview.sapsf.com |
https://hcm-ca10.hr.cloud.sap https://hcm-ca10-preview.hr.cloud.sap |
20.48.135.107 20.200.77.163 |
mail17a.sapsf.com mail17b.sapsf.com |
52.228.106.137 52.228.105.245 | https://sftp17.sapsf.com | 20.200.81.201 |
| DC62 | São Paulo |
https://hcm19.sapsf.com https://hcm19preview.sapsf.com |
https://hcm-br10.hr.cloud.sap https://hcm-br10-preview.hr.cloud.sap |
20.201.46.101 20.201.46.58 |
mail19a.sapsf.com mail19b.sapsf.com |
20.206.134.235 20.195.189.251 | https://sftp19.sapsf.com | 20.201.65.169 |
| DC74 | Azure -Switzerland North |
https://hcm74.sapsf.eu https://hcm74preview.sapsf.eu |
https://hcm-eu40.hr.cloud.sap https://hcm-eu40-preview.hr.cloud.sap |
20.208.45.170 20.208.47.81 |
prodmail74a.sapsf.eu prodmail74b.sapsf.eu |
20.250.50.60 20.250.57.206 | https://sftp74.sapsf.eu | 20.250.87.141 |
| DC80 | GCP - Mumbai | NA |
https://hcm-in10.hr.cloud.sap https://hcm-in10-preview.hr.cloud.sap |
34.93.162.12
|
prodmail80a.sapsf.com prodmail80b.sapsf.com |
34.100.148.162 34.100.208.193 | https://sftp-in10.hr.cloud.sap | 34.100.246.17 |
| DC82 | KSA | NA |
https://hcm-sa20-preview.hr.cloud.sap https://hcm-sa20.hr.cloud.sap |
34.166.42.109 34.166.87.75 34.166.56.93 34.166.87.207 34.166.127.100 34.166.102.48 |
prodmail82a.sapsf.com prodmail82b.sapsf.com |
34.1.48.21 34.1.58.89 |
https://sftp-sa20.hr.cloud.sap https://sftp-content-sa20.hr.cloud.sap |
34.166.132.128 34.166.65.82 |
| DC84 | KSA |
https://hcm23.sapsf.com https://hcm23preview.sapsf.com |
https://hcm-sa10.hr.cloud.sap https://hcm-sa10-preview.hr.cloud.sap |
34.166.42.109 34.166.87.75 34.166.56.93 34.166.87.207 34.166.127.100 34.166.102.48 |
prodmail84a.sapsf.com prodmail84b.sapsf.com |
34.1.52.167 34.1.58.9 |
https://sftp23.sapsf.com https://sftp23-content.sapsf.com |
34.166.107.13 34.166.99.185 |
| SalesDemo57 | Amsterdam | https://salesdemo.successfactors.eu | NA |
prodmail57a.sapsf.eu prodmail57b.sapsf.eu prodmail57c.sapsf.eu prodmail57d.sapsf.eu |
35.214.208.81 35.214.213.218 35.214.183.81 35.214.212.238 | same as DC57 | ||
| SalesDemo68 | Arizona | https://hcm68sales.successfactors.com | NA |
prodmail68a.sapsf.com prodmail68b.sapsf.com prodmail68c.sapsf.com prodmail68d.sapsf.com |
20.1.128.197 20.10.24.226 20.96.12.43 20.1.130.13 | same as DC68 | ||
| SalesDemo70 | Ashburn | https://pmsalesdemo8.successfactors.com | NA |
prodmail70a.sapsf.com prodmail70b.sapsf.com prodmail70c.sapsf.com prodmail70d.sapsf.com |
20.119.174.191 20.230.106.230 20.114.186.35 20.119.207.133 | same as DC70 | ||
NOTE: All backup data are kept respecting the DC location rules as per SAP compliance policy. The specific location of each data center is consider a confidential information and due to that, cannot be shared.
See Also
- KBA 2395508 - IP addresses to be allowlisted when customer's own SFTP is used with Integration Center
- KBA 2250792 - SFTP Public IP Addresses and URLs for Data Centres
- SAP Trust Center - Data Center Locations
Keywords
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