Symptom
- Customer is seeing an yellow "take a tour", "buy now", "contact us" banner.
- How to disable the yellow banner with "take a tour", "buy now", "contact us" links?
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
While using SF app, users see a yellow banner similar to the one bellow:
Cause
This is typically only visible to Trial Instances.
Resolution
If your instance is not a trial instance and you are seeing this please open a case with SAP Cloud Support team to have this disabled (LOD-SF-PLT-PRV).
For Partners or SAP Cloud Support Team: In Provisioning, under Company settings > Company Edition, there is a check box for a setting "Is this company instance a trial instance?" If this box is turned on the advertising banner will show in the client's instance. Simply check off the check box to disable.
Keywords
yellow banner, trial instance, trial banner, take a tour banner, buy now banner, contact us banner. , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-PRV , Provisioning Changes , How To
Product
Attachments
yellow_banner.jpg |