2089497 - TIMEZONE Column and Supported International Time Zone Codes

• What are the supported time zones in the SuccessFactors Application?
• What values can go in the TIMEZONE column of the user import file?
• Is it possible to set up a default TIMEZONE for users? So that when importing users with the TIMEZONE field empty, it defaults to that time zone.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental 

SAP SuccessFactors HCM Suite

• The SuccessFactors Application uses the field "TIMEZONE" in User Data File (UDF) imported on Employee Import to determine the timezone of each user within the system.
• All displayed and reported times will be in the user's time zone.
• It is not possible to select a default time zone for the users. If a TIMEZONE value is not loaded, the field will be automatically populated with a default of Eastern Standard Time.
• In proxying, the system will show the login user's time zone as the basis, not the user being proxied.
• In the list attached, change the locales in your user import files to the values shown for the Timezone ID column. This document provides a list of time zones available in the SF system. 

Timezone Logic:

• SAP SuccessFactors HCM is using timezones defined in the Java Platform.
• The Java Platform uses the IANA timezones: http://www.iana.org/time-zones
• Hence SAP SuccessFactors is using the standard universal timezones defined by IANA.
• The values to be imported are case-sensitive and must align with the guide below.
  If the case-sensitivity is not adhered to, the default timezone will be applied to users.

Current timezone list:

Please refer to the lists available in the SAP Help Portal to see all supported timezones and deprecated values:

• Supported Time Zone Values
• Deprecated Time Zone Values
• Supported Countries and Regions

It is not possible to get all the available timezones used in SuccessFactors using ad hoc or using import/export data.

• UTC time zone
• All SuccessFactors datacenters are moving to the UTC time zone. As a result, you wish to understand whether there will be any impact to your integrations and if so, how to mitigate it.

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

 A) Guide: SAP SuccessFactors HCM Suite SFAPI: Developer Guide                                                                                                                                                               

 Chapter: Time Zone Values - Following Time Zone values are supported:

• 2146657 - Time Zone Management for users
• 2090302 - Where is the Time Zone in Employee Central EC? How do you add it?
• 2080587 - How to ensure the correct Time Zone is synchronized to Public Profile
• 2172427 - HRIS Sync - Data Synchronization From EC to EP - Hard Coded Sync Mappings 
• 3140223 - Integrations FAQ: SuccessFactors DataCenter time Zone as UTC 
• 2172427 - HRIS Sync - Data Synchronization from EC to EP - Hard Coded Sync Mappings

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