SAP Knowledge Base Article - Public

2089502 - Printing Performance Forms as .pdf - Performance Management

Symptom

  • How do I print a Performance Form in the PDF format?
  • Why is the text size tiny in the PDF?

Environment

SAP SuccessFactors Performance Management

Resolution

You can print in PDF by clicking on the "Page Set-up" button, located right next to the "Print" button in Performance Manager. Once you click on this, it will open up a pop-up window. In this window you can choose what format (HTML or PDF) and what sections you'd like to print. Once you have made your choices, click "Show Form."

Once the PDF is displayed you can use the print icon as usual.

NOTE: If you do not see the ability to print, as an administrator you will need to check the form template settings.

  1. Click on Admin Tools
  2. Click on Form Templates
  3. Click on the Form Template name you are trying to print
  4. Determine if the box next to "Disable PDF Printing" is checked
    If it is checked, uncheck it
  5. Scroll to the bottom of the page, and click "Update Form Template". 

This should turn on the feature. Once you have enabled the feature, follow the steps in the first paragraph again.

Be sure to deselect the options: Disable Page Setup AND Disable PDF Printing to print PDFs.

Why is the text size tiny in the PDF?

This is an IE browser configuration issue where the "Shrink to Fit" is selected by default. Client can change it not to be default selected.

On the below link you can find more information about how to do this change. Please note it seems to change registry key in windows operation system.

http://answers.microsoft.com/en-us/ie/forum/ie8-windows_other/is-there-a-way-to-turn-or-disable-shrink-to-fit-by/884f2675-8d5e-44b2-9c4e-477957023c8d

An alternative is to use a different browser, such as Firefox, as Firefox does not default to “shrink to fit” setting.

Keywords

pm, performance, management, form, print, printing, pdf, browser, IE, chrome, text, size, shrink to fit, , KBA , csg_q , sf pdf , sf printing , LOD-SF-PM , Performance Management , How To

Product

SAP SuccessFactors Performance & Goals all versions