Symptom
- What is the Nudge option and how does it work?
- Can the Nudge feature ('Send Email' on My Team card) be removed?
- Who do I have visibility to in the My Team Tile?
- Remind a team member to complete pending tasks
Environment
SAP SuccessFactors HXM Suite
Resolution
- The Nudge Feature is a part of the My Team Tile that gives managers a team view of their direct reports, matrix reports and TBH (To be Hired) employees.
- Each person can be drilled into to view their local time, records, add a badge, new note, nudge or view overdue items.
- Clicking “Nudge” will allow the manager to send a reminder email regarding this persons coming due and overdue tasks.
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All overdue items and items due within 7 days will be displayed as a total number of tasks due on the "My Team Tile" (# need attention!).
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This feature was added so managers may nudge their team members to ensure things are on time.
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Permission control for the Nudge Feature follows the same as My Team Tile.
Important
- It is not possible to hide/turn off the Nudge Feature. That is, the Send Email button cannot be removed.
- The To Do List and the number of items in the Nudge feature may not always match.
- It’s important to remember the To Do List populates with items Overdue, Due within X Days, Due Today and Completed, whereas the Nudge Feature populates overdue and items due within 7 days.
Keywords
SF, success factors, PLT, BizX, nudge, feature, reminder, email, notification, overdue, past, my team, tile, home page, send email, my team card, my team tile, pending task , KBA , csg_q , sf nudge feature , sf my team tile , sf v12 , LOD-SF-PLT-NOT , Email Notifications , How To
Product
SAP SuccessFactors HXM Suite all versions