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SAP Knowledge Base Article - PreviewSymptom
- Need to connect to customer system
- "Customer Connection via SAP Service Backbone" option is not available from incident
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Environment
SAP Solution Manager
Product
SAP Solution Manager all versions
Keywords
ZMIV, SMIV, YMIV, VAR, Value-added reseller, Value added reseller, Service Provider, PROCESS_TYPE, PROCESS_TYPE_ADD , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To
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