Symptom
- When accessing Campaign URL builder, the source is not available on the list.
- Customer wants to have a list of all available UTM source code (utm_source) for job posting.
Environment
SAP SuccessFactors Recruiting Marketing
Resolution
The URL Builder is the primary tool whereby a Recruiting Marketing (RMK) user can manually create a trackable, coded URL for posting to a source online like LinkedIn, Monster, SimplyHired, and more. The content and codes for the URL Builder is based on the broader Referral Parsing Engine (RPE) that RMK has, which can track candidate activity over 10,000 sources online (from Google to LinkedIn to niche job boards).
While the RPE has over 10,000 sources in it, the URL Builder has under 50. This is done for mainly 2 purposes:
- Technical reasons: Having a large number of sources in there means longer load times for the Dashboard. Keeping the list short ensures that the Dashboard loads quickly and easily.
- Experience reasons: It's difficult to scroll through multiple selections of sources and content that may not be inherently intuitive to casual users or non-RMK-experienced users.
- Functional reasons: Not all customers use the same sources that other customers do; keeping the list short and specific means that only sources used by multiple customers appear here.
- This makes specific sources that a customer may use--say, a niche job board focused on nursing for a healthcare customer--not very applicable for, say, a customer whose focus is not healthcare or nursing-related.
- There is no list that is available for customer/partner can download to view all the list of available sources.
See Also
2562257 - How to Add Options into the Source Tracker Menu - Recruiting Marketing
Keywords
Add, Source, URL Builder, Source Tracker, RMK, CSB , KBA , LOD-SF-RMK-SRT , Source Tracker , How To
SAP Knowledge Base Article - Public