SAP Knowledge Base Article - Public

2091011 - When will my administrative password automatically reset? - Recruiting Marketing

Symptom

  • Recruiting Marketing defines several hard-coded rules for validation required for password maintenance.  These rules are for administrative users who use the Command Center or Recruiting Dashboard applications.

Environment

  • Recruiting Marketing

Resolution

    Here are the password reset scenarios:

  • Administrative user's password is more than 60 day old, but they've logged in within the last 90-days
  • Administative user has forgotten their password
  • Administrative user hasn't logged in within the last 90-days
  • User received a reset password e-mail but did not act within 72 hours.
  • User made 3 unsuccessful attempts to login within 24 hours.


    In the event of the first scenario, an email will be delivered to the user for them to reset their password.

  • The other scenarios require a manual intervention, and either another customer administrator must reset your password, or you must submit a case to the Support portal to have the Customer Success team reset your password.

Keywords

KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors HCM Core all versions