SAP Knowledge Base Article - Public

2091022 - Country name search returns different results in location search versus location filter on RMK site


What are the differences between the search by location and the location filter features?
Why are the returned results different?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

Location search:

  1. Open RMK site 
  2. Click on Search jobs
  3. Enter Country name in Search by Location field
  4. System returns jobs matching this country


Location filter:

  1. Open RMK site 
  2. Click on Search jobs
  3. Enter Country Name in Location filter field
  4. System returns no jobs



Location in Google Maps:

  1. In the Google Map component, search for "Estados Unidos" for example
  2. You will see no jobs displayed
  3. Search for "United States" and you will see all jobs displayed properly


Location Search and location filter are different features with different logics, hence the difference in behaviours.


Location Search:

The location search executes against the fields related to Location. There is a built-in correspondence between the country code and the country name so results will always be returned if a country name is entered. With the 2H2022 Release, the logic works with any locale.
So for example, if a site has several locales enabled : French, German and English US search for "Allemagne", "Deutschland" or "Germany" will return the same results.

Note there is a remaining issue which is targeted to be corrected with release 1H2023 whereby using non-Roman characters in country/region searches may yield different results than using Roman characters.: See KBA : 3308466 Mismatch count of jobs when using location search for country "Japan" - Recruiting Marketing

Location Filter:

Location “filtering” on the job results grid needs to be an exact match with what is displayed below. This means that only values present in the job data will return matches.
As a result, if the country appears in the job as a country code, then entering a country name will not return results.


location search, search by location, location filter, search grid, filter, country name search, country search, RMK-26511, google map, other language , KBA , LOD-SF-RMK-CSB , Career Site Builder , How To


SAP SuccessFactors Recruiting all versions