Symptom
- While trying to update the BI platform server, receive error: "Failed to update cache for execution..." .
- It may happens with other setups of BI Platform while upgrading / applying any patch.
- While checking the setupengine.log found below log's i.e. setup was not able to create directories :
- Error 1
- Error 2
- Error 3
16:24:18.908 Cache: copying files from: C:\Users\PSA-CL~1\AppData\Local\Temp\RarSFX5\dunit\connectivity.connectionserver.drivers.mariadb.jdbc-4.0-zh_tw-nu\
16:24:18.908 Cache: DU files cached in: D:\SAP BusinessObjects\InstallData\InstallCache\connectivity.connectionserver.drivers.mariadb.jdbc-4.0-zh_tw-nu\14.3.4.5181\
16:24:18.908 Error: Cache: CacheDUs - source directory not found: D:\SAP BusinessObjects\InstallData\InstallCache\connectivity.connectionserver.drivers.msaccess.odbc-4.0-core-64\14.3.4.4773\
16:24:18.908 Error: CacheDUs - failed to cache DUs.
16:24:18.908 Error: Failed to update cache for execution. Program will exit.
16:32:06.283 UI thread has terminated properly
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.X
- Windows
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
Failed update cache execution BI 4.0 Update Setup install cache error BI 4.x BI 4.1 upgrade , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
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