Symptom
- While trying to update the BI platform server, receive error: "Failed to update cache for execution..." .
- It may happens with other setups of BI Platform while upgrading / applying any patch.
- While checking the setupengine.log found below log's i.e. setup was not able to create directories :
- Error 1
- Error 2
- Error 3
16:24:18.908 Cache: copying files from: C:\Users\PSA-CL~1\AppData\Local\Temp\RarSFX5\dunit\connectivity.connectionserver.drivers.mariadb.jdbc-4.0-zh_tw-nu\
16:24:18.908 Cache: DU files cached in: D:\SAP BusinessObjects\InstallData\InstallCache\connectivity.connectionserver.drivers.mariadb.jdbc-4.0-zh_tw-nu\14.3.4.5181\
16:24:18.908 Error: Cache: CacheDUs - source directory not found: D:\SAP BusinessObjects\InstallData\InstallCache\connectivity.connectionserver.drivers.msaccess.odbc-4.0-core-64\14.3.4.4773\
16:24:18.908 Error: CacheDUs - failed to cache DUs.
16:24:18.908 Error: Failed to update cache for execution. Program will exit.
16:32:06.283 UI thread has terminated properly
Read more...
Environment
- SAP BusinessObjects Business Intelligence Platform 4.X
- Windows
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
Failed update cache execution BI 4.0 Update Setup install cache error BI 4.x BI 4.1 upgrade , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview