Symptom
- Opening a Variable Pay template in Comp Admin 2.0 is taking a lot of time/timing out.
- You are trying to open a Variable Pay template in Comp Admin 2.0 but the page is taking a lot of time to open or timing out.
-
But the template opens just fine in the old admin tools.
Environment
- Compensation
Cause
- This could be happening because the number of record in the employee history file is large.
Resolution
- For our valued customer:
Please create a support ticket and the CS team would increase the Employee History threshold limit.
- NOTE to CS team/partner:
Go to Provisioning->Company Settings.
- Enter value 500 in the below thresholds:
Keywords
KBA , sf performance , sf compensation , sf anthony_johnson_com_var_pay , LOD-SF-CMP , Compensation Management , Problem
Product
SAP SuccessFactors HCM Core all versions