2092066 - User Import Features and How They Work

What are the options available in the User Import and what do they do?

SAP SuccessFactors HXM Suite

The User import has some options that allow the customer to decide the behavior of the User Import. Some options might impact if users can be imported or not:

1. Validate Manager and HR fields

If this option is enabled, existing employees with invalid Manager or HR can’t be imported. Please see User Import Validations for more detail.

2. Process Inactive Employees

If this option is enabled, existing inactive employees will be updated. Otherwise, existing inactive employees will not be updated.

Please note that the Matrix Manager, Second Manager, and Custom Manager fields of inactive users will not be updated as they are not supported at this time.

User Import Validation

These are the validations that the system will do when you use the “Validate Import File” option.

1. Required Field Check

For external users, the required fields are userID and username. For internal user, the required fields include the userID, username and the elements marked as required in the XML of the instance. If even one required field is missing, the user can’t be imported.

2. Field Length Check

Below are the field length definitions used in this validation. If the field length exceeds this definition, the user can’t be imported.

Field Name	Max Length
Users_Info fields	256
EMAIL	100
FIRSTNAME	128
LASTNAME	128
MI	128
NICKNAME	128
SUFFIX	128
SALUTATION	128
GENDER	1 or NO_GENDER
MANAGER	100
HR	100
DEPARTMENT	128
DIVISION	128
LOCATION	128
TIMEZONE	64
PASSWORD	128
JOBCODE	128
DEFAULTLOCALE	32

3. User Name Check

User name can’t be duplicated.

4. User Status Check

Purged user can’t be imported.

5. User License Management

If user license management is enabled, the users that exceed total seats can’t be imported.

6. Manager Cycle

If there is manager cycle, the user can’t be imported.

7. Invalid Manager

For existing user, if the manager of the user is invalid, this user can’t be imported.

8. Invalid HR

For existing user, if the HR of the user is invalid, this user can’t be imported.

9. Invalid Matrix Manager

If matrix manager is invalid, the user can be imported, but matrix manager, custom manager, second manager and proxy can’t be imported.

10. Invalid Custom Manager

If custom manager is invalid, the user can be imported, but custom manager, second manager and proxy can’t be imported.

11. Invalid Second Manager

If second manager is invalid, the user can be imported, but second manager and proxy can’t be imported.

12. Second Manager Cycle

If there is second manager cycle, the user can be imported, but second manager and proxy can’t be imported.

13. Invalid Proxy

If proxy is invalid, the user can be imported, but proxy can’t be imported.

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