Symptom
SIA and Tomcat crashing in BOE XI 3.1 SP5 after Solaris 10 Operating system is upgraded to Solaris 11
SIA and Tomcat both generating hs_err_pidXXXX.log in respective logs directory.(SIA in <Install_DIR>/bobje/logging directory and Tomcat in <Install_DIR>/bobje/tomcat/logs)
When analized hs_err_pidXXXX.log found error message
#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# SIGSEGV (0xb) at pc=0x7fa73d48, pid=28273, tid=128
#
# Java VM: Java HotSpot(TM) Server VM (1.5.0_22-b03 mixed mode)
# Problematic frame:
# C [libc.so.1+0xc3d48]
Stack: [0x682a0000,0x682e0000), sp=0x682df920, free space=254k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [libc.so.1+0xc3d48]
C [libhoard.so.1.0.7+0x198c] __1cKthreadHeapGmalloc6MkI_pv_+0xa8
V [libjvm.so+0x175e28]
V [libjvm.so+0x195d7c]
V [libjvm.so+0x19aa70]
V [libjvm.so+0x2e0bac]
V [libjvm.so+0x6851c4]
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Environment
- SAP Business Objects Enterprise XI 3.1 SP 5
- Solaris 10
Product
Keywords
Solaris 10, BOE XI 3.1 SP4, LD_PRELOAD, libhoard.so.1, 11, upgrade, crash, sia, tomcat , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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