SAP Knowledge Base Article - Public

2092848 - Deployment Locations not visible under Content tab or when importing content

Symptom

  • Unable to find deployment location section in Content tab
  • Deployment locations are not visible when importing content

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

Scenario 1: Deployment Location not visible in menu

  1. Logon to LMS Admin
  2. Navigate to Content
  3. Notice that in the left-hand tabs, "Deployment Locations" tab is missing:

    2.jpg.png

Scenario 2: Deployment Location missing when importing

  1. Logon to LMS Admin
  2. Navigate to Content > Tools
  3. Select Import Content
  4. Choose Content file to upload
  5. Note that "Server Location" is not visible to select Deployment Location for content

    ImportDeploymentLoc.jpg

Cause

The necessary workflows are missing from the Administrator's Role

Resolution

  1. Logon to LMS Admin
  2. Navigate to System Admin > Security > Role Management
  3. Search for and open the Admin's Role
  4. Add the following workflows:
    • Add Content Deployment Location
    • Delete Content Deployment Location
    • Edit Content Deployment Location
    • View Content Deployment Location
    • Search Content Deployment Location
  5. Deployment locations should now be visible to the Admin in the menu options as well as importing content

Keywords

SF SuccessFactors Learning LMS Deployment Locations Content Import tab missing gone does not appear disappear available see show display visible icontent , KBA , sf learning legacy , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-PCM , iContent , Problem

Product

SAP SuccessFactors Learning 1511 ; SuccessFactors Learning 1508