2093432 - Directory searches with special accent letters (characters) don't return correct values

You use special accent characters like Scandinavian (like Ö), French (like Ç), Spanish (like Ñ), etc, don't return hits in the CDT directory search.

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SAP Contact Center 7.0 and up

SAP Contact Center, on-premise edition 7.0

Accent, search, CDT search, Scandinavian, special characters, directory , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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