SAP Knowledge Base Article - Public

2093493 - Super User/Admin is not able to edit other employees' profile photo

Symptom

Super User/Admin is not able to edit photo of other employees in Employee Profile;

Admins are only able to edit their own profile photo.

"Image/Data in this KBA is from SAP internal systems, sample data or demo systems.Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to the profile of an employee;
  2. On the Header, see there is no option allowing change of profile photo.

Cause

Permission to edit profile picture is missing.

Resolution

In order to enable permission to edit profile photo follow the steps below:

  1. Navigate to "Manage Permission Roles";
  2. Open the concerning role;
  3. Click "Permissions...";
  4. Select "Employee Data";
  5. Enable "Edit" pemission to "Photo".

Please note: Do not forget to check role's target population and make sure the target employee is included on it.

After that, the following option should be available:

Keywords

Not able to edit photo, profile photo, profile picture, header, employee file, employee profile, profile, photo, RBP, permission, employee data , KBA , sf employee_central , LOD-SF-EP-PHO , Photo Management , LOD-SF-EP-ADM , Roles & Permission / Directory search , LOD-SF-EP-PP3 , DO NOT USE [Use a sub component of LOD-SF-EP] , Problem

Product

SAP SuccessFactors HCM Suite all versions