Symptom
You are not able to pay the expenses for the employee as the Payment Media Run is giving the below error message:
'Processing of document ID ABC from bank account XYZ failed' (where ABC means the Document ID and XYZ means the Bank Account ID).
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Payment Management work center.
- Go to the Periodic Tasks view.
- Go to the Payment Media Runs subview.
- Search for Run ID and select the Run ID.
- It shows the Processing Status as Finished With Errors.
- Open the respective Application Log ID.
- Go to the Results tab and notice the error message:
'Processing of document ID ABC from bank account XYZ failed'
Cause
You have not maintained the proper address information of the Employee in the Employee Master Data.
Resolution
You have to maintain the address for the Employee.
- Go to the Personnel Administration work center.
- Go to the Employees view.
- Search for the employee and choose Edit tab.
- Go to the Personal Data tab.
- Choose Private Contact Data tab and maintain the correct address for the Employee.
Keywords
payment media run; bank account id , KBA , AP-PAY , Payment Processing , How To
Product
SAP Business ByDesign all versions