SAP Knowledge Base Article - Public

2095665 - On creation of a new Sales Quote , the ID generated are not in the sequence

Symptom

On creation of a new Sales Quote, the ID's generated are not in the sequence.

Environment

SAP Cloud for Customer

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Quotes view.
  3. Select the button New and create a new sales quote.
  4. Maintain all mandatory details and save the sales quote.
  5. The sales quote ID generates is NNN (where NNN is the sales quote ID, lets say the number/value of this sales quote id is 110).
  6. Repeat the same step 3 and 4 and create new sales quote .

You will see the sales quote ID generate now is MMM (where MMM is sales quote ID which is created after NNN but have smaller number, lets say the number/value of this sales quote ID is 100 i. e. could be any number below 110).

This behaviour also occurs for other sales documents, like opportunities.

Cause

The service is buffered. Various servers get different parts of the number range buffered and draw the number from it. So server A can gets 1-10 and server B can gets 11-20. So it's clear, that no sequence (from time point of view) will result from it.

Resolution

This an expected behavior in current release.

This expected behaviour also occurs for other sales documents, like opportunities, leads, sales order.

Keywords

Number Range, Sequence, Sales Quotes, Opportunities , KBA , LOD-CRM-OPP , Opportunity Management , LOD-CRM-LM , Lead Management , LOD-LE-CQP , Customer Quote Processing , LOD-LE-CQP-CO , Lean Sales Orders , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions