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2096236 - Folder tree keeps spinning in BI Launchpad when opening multiple browser windows from the same client machine


  1. Open a browser window and login to BI Launchpad
  2. Without closing the previous window, open a new browser window and use the same link. Your user will not require to login as the credentials will be shared.
  3. Navigate through folders in both browsers. Randomly, one of the tree structures may not expand after clicking on the "+" icon, spinning for a long time.

Note that this behaviour is random.

The behaviour is similar to the one detailed in the KBA 1831101



  • SAP BusinessObjects Business Intelligence Platform 4.1
  • Windows 2008 R2 SP2
  • Any supported browser


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1


slow, spin, plus, timeout, ajax, performance, degradation , KBA , BI-BIP-PER , Performance investigation , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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