Symptom
- Open a browser window and login to BI Launchpad
- Without closing the previous window, open a new browser window and use the same link. Your user will not require to login as the credentials will be shared.
- Navigate through folders in both browsers. Randomly, one of the tree structures may not expand after clicking on the "+" icon, spinning for a long time.
Note that this behaviour is random.
The behaviour is similar to the one detailed in the KBA 1831101
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.1
- Windows 2008 R2 SP2
- Any supported browser
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1
Keywords
slow, spin, plus, timeout, ajax, performance, degradation , KBA , BI-BIP-PER , Performance investigation , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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