Symptom
The Agentry client initial sync stops after 30-40 seconds on iPhone.
In the ABAP, there is a shortdump showing an RFC error and also statistics not activated. The process is still running in tCode SM50, but the application has dumped on the iPhone.
The table MARC in SAP (material @plant level) has a total of 888K records. Plant THLC has 55K records. Plant NOHA has 777K records. Filter applied on both PLANTS.
The maxheapsize is set to 6GB and initialheapsize to 2gb.
The Agentry Server Event log file displays the following error:
09/15/2014 12:36:49, 1, 3, 9, Thr 3540, Java-1, Chickaming Java, initialHeapSize, File: , ..\agentry\SystemLogger.cpp#792:DTLoggerHandler::badKey
09/15/2014 12:36:49, 1, 3, 9, Thr 3540, Java-1, Chickaming Java, maxHeapSize, File: , ..\agentry\SystemLogger.cpp#792:DTLoggerHandler::badKey
09/15/2014 12:36:49, 1, 3, 9, Thr 3540, Java-1, Chickaming Java, nonStandardJavaOptions, File: , ..\agentry\SystemLogger.cpp#792:DTLoggerHandler::badKey
09/15/2014 12:36:49, 1, 3, 9, Thr 3540, Java-1, Chickaming Java, reduceOSSignalUse, File: , ..\agentry\SystemLogger.cpp#792:DTLoggerHandler::badKey
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Environment
SMP SP3 PL2 with SAP Inventory Manager 4.0.
Windows
Product
Keywords
KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
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