Symptom
Users unable to login to Work Manager, Service Manager or Inventory Manager when their SSO credentials include special characters such as "%" and "&".
The SMP server log shows:
2014 08 08 06:16:35#0-400#INFO#System.out##anonymous#Agentry Runtime Worker Thread###User::rethrowException::begin |
2014 08 08 06:16:35#0-400#INFO#System.out##anonymous#Agentry Runtime Worker Thread###User::rethrowException::Exception caught: Could not login user xxxxx - IO Exception SSO server response code of error: 401 |
2014 08 08 06:16:35#0-400#INFO#System.out##anonymous#Agentry Runtime Worker Thread###User::rethrowException::COM.SYCLO.AGENTRY.BUSINESSLOGICEXCEPTION : COULD NOT LOGIN USER ChungYu - IO EXCEPTION SSO SERVER RESPONSE CODE OF ERROR: 401 |
2014 08 08 06:16:35#0-400#INFO#System.out##anonymous#Agentry Runtime Worker Thread### AT COM.SYCLO.SAP.USER.HANDLEJAASLOGIN(USER.JAVA:2639) |
2014 08 08 06:16:35#0-400#INFO#System.out##anonymous#Agentry Runtime Worker Thread### AT COM.SYCLO.SAP.USER.INITSESSION(USER.JAVA:818) |
2014 08 08 06:16:35#0-400#INFO#System.out##anonymous#Agentry Runtime Worker Thread### AT COM.SYCLO.SAP.SERVER.LOGIN(SERVER.JAVA:454) |
2014 08 08 06:16:35#0-400#INFO#System.out##anonymous#Agentry Runtime Worker Thread###
Read more...
Environment
Mobile Platform 3.0 SP03 PL02.
Product
Keywords
KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.