SAP Knowledge Base Article - Public

2097351 - The Intercompany Sales Order and Intercompany Project is not created.

Symptom

The Intercompany Sales Order  and Intercompany Project is not getting created. However you can see the intercompany relevant Purchase Order is Sent to Supplier.

Reproducing the Issue

  1. Go to Project Management work center.
  2. Choose the Projects view.
  3. Go to the Products tab.
  4. Go to the Purchase Orders subtab.
  5. Open the Purchase Order and go to the Document Flow tab here you can see the Intercompany Sales Order and Intercompany Project are not created via B2B communication. However you can see the intercompany relevant Purchase Order is Sent to Supplier.

Cause

No output channel maintained as Electronic Data Exchange (EDX) for both Account and Supplier in respective master data.

Resolution

To ensure that Sales Order Confirmations and Customer Invoices will be sent via Internal EDX (XML communication) to Purchasing Company and purchasing orders will be sent via Internal EDX (XML communication) to Supplying Company kindly follow the below steps.

Account :

  1. Go to the Business Partner Data work center..
  2. Choose the Accounts view
  3. Search and Choose the Purchasing company 1111(where 1111 is the Purchasing company)
  4. Choose Edit button
  5. Go to Communication -> Collaboration
  6. Here choose the  Business Documents Sales Order Confirmation and Customer Invoice / Credit Memo mark the Output Channel as Internal EDX.

Supplier :

  1. Go to the Business Partner Data work center.
  2. Choose the Supplier view
  3. Search and Choose the Supplying company 1111.
  4. Choose Edit button
  5. Go to Communication -> Collaboration
  6. Here choose the  Business Documents Purchase Orders and mark the Output Channel as Internal EDX.

Keywords

KBA , intercompany sales order , AP-PRO , Project Processing , How To

Product

SAP Business ByDesign all versions